Terms and conditions

1. Purpose

These conditions govern access to and use of TallerIQ, an online platform that lets a car workshop manage customers, vehicles, appointments, repair orders, estimates, invoices and reports, and publish a website of its own.

By subscribing to or using the service, you accept these conditions. If you do not accept them, do not use the service.

2. Who may subscribe

The service is aimed at professionals and businesses in vehicle repair. It is not aimed at consumers or at minors.

At present accounts are opened by invitation: there is no open public registration. The account is created by TallerIQ at the workshop's request.

3. Subscription, prices and payment

The service is provided on a recurring subscription according to the plan taken. Prices are shown on the site and, unless stated otherwise, exclude applicable taxes.

Payment is processed through Stripe. TallerIQ neither receives nor stores full card details.

Non-payment entitles TallerIQ to suspend access after notifying the account holder.

4. The workshop's obligations regarding its customers' data

The end-customer data a workshop enters into the platform is the workshop's responsibility. TallerIQ acts as processor and handles it only on the workshop's instructions.

It therefore falls to the workshop to inform its customers, to establish the appropriate legal basis, and to publish on its own website the policies required of it. TallerIQ makes the corresponding data processing agreement available to the workshop.

The workshop is also responsible for the accuracy of the content it publishes on its site and for holding sufficient rights over the images, logos and text it uploads.

5. Acceptable use

The service may not be used for unlawful purposes, to attempt to access another workshop's data, to alter or circumvent security mechanisms, or to carry out load or penetration testing without prior written authorisation.

Each workshop is isolated from every other. Accessing another workshop's data, or attempting to, is grounds for immediate termination.

6. Availability

TallerIQ applies reasonable means to keep the service available, but offers no service level commitment or guaranteed uptime percentage today. This is stated expressly so as not to imply otherwise.

The service may be interrupted for maintenance, because of infrastructure provider incidents, or by force majeure.

7. Verifiable invoicing

Invoices issued through the platform follow the verifiable invoicing regime (VeriFactu, Royal Decree 1007/2023): they form a chained, immutable sequence, and an issued invoice cannot be modified or deleted. An error is corrected by issuing a corrective invoice.

This limitation is deliberate and is not a defect of the service. The workshop is responsible for the content of the invoices it issues.

8. Intellectual property

The platform, its code, its design and its trade marks belong to TallerIQ. The subscription grants a right of use, not an assignment of rights.

Content uploaded by the workshop remains the workshop's. TallerIQ processes it solely in order to provide the service.

9. Liability

TallerIQ is liable for damage legally attributable to it. It is not liable for the workshop's use of the platform, for the content the workshop publishes, or for the workshop's compliance with its own tax or data protection obligations.

None of the above excludes or limits liability that the law does not permit to be excluded or limited.

10. Term, cancellation and data retrieval

The subscription renews for successive periods unless cancelled. A workshop may cancel with effect from the end of the current period.

After cancellation the workshop has a reasonable period in which to request a copy of its data before deletion, with the exception of issued invoices, which are retained by legal obligation.

11. Changes to these conditions

TallerIQ may amend these conditions. Substantial changes will be notified to the account holder with reasonable advance notice, and the account holder may cancel if they do not accept them.

12. Governing law and jurisdiction

These conditions are governed by Spanish law. For any dispute, both parties being professionals, the parties submit to the courts of the service provider's domicile, unless a mandatory rule provides otherwise.